Refund Policy

RETURNS
Our return policy lasts 14 days from the delivery date. Unfortunately, we cannot offer refunds or exchanges after this period.

To qualify for a return, items must be unused, in the same condition as received, and in their original packaging. A receipt or proof of purchase is required for all returns.

Please do not send your purchase back to the manufacturer.

REFUNDS
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

  • Approved refunds will be processed and credited to your original payment method. Processing times may vary depending on your bank.

LATE OR MISSING REFUNDS
If you haven’t received your refund yet:

  1. Recheck your bank account.
  2. Contact your credit card company; it may take some time for the refund to be posted.
  3. Contact your bank as there may be additional processing time.

If you've completed these steps and still have not received your refund, email us at koshkinmax@gmail.com.

SHIPPING
To return your product, mail it to:
Thecrazyart Avtalion 9 Ramat Gan Israel 

 costs are the customer’s responsibility and are non-refundable.

  • The delivery time for exchanged items may vary depending on your location.
  • For items valued over $69, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.